1: Basic PC Concepts   2: Windows and Navigation   3: Internet   4: Basic Internet Skills   5: Manage Data   6: Get Help     Back to Computer Basics
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1: PC Basics


Goal 6: Get Help


Note : To learn about PC applications and using social media, see Project 7: Technology

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Goal 6: Get help for computer problems and issues.


Get a good introduction to the Windows operating system and applications you can use to get your work done.

Choices


A Troubleshoot problems with your computer.


  1. Learn basic troubleshooting tips.

    Troubleshooting Your Computer
    My Computer Keeps Freezing
  2. Troubleshoot Internet connection problems.

    Troubleshooting Internet Connection Problems

B Get software support help.


  1. Access the Windows Support site.
  2. Use the Microsoft Support Community to get help.