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Project 5: Help


Goal 1: Get Help



Goal 1: Get help with your own family history work. Vault


Although The Family History Guide has a wealth of resources and tasks to work on, there are times when you need some personal assistance with challenges in your family history. This goal points you in the right directions.




Choices


AFind and access MyHeritage help resources for your family history questions.


  1. Visit the Help Center page at MyHeritage.com. At the bottom of each Help Center article is a "Contact a Representative" link where you can send an email message to MyHeritage Support.
  2. Use the Contact Us link to see a list of phone numbers for MyHeritage Support.
  3. Get free Latter-day Saint access to MyHeritage.

BGet help for your own research tasks.


Summary
  1. Know how to ask the right questions to get the help you need.

    AJC—How to Get Your Genealogy Questions Answered - 2016

  2. Find volunteer researchers who can help you on the Random Acts of Genealogical Kindness site.
  3. Get help searching records from lookup volunteers noted on the Genlookups site.
  4. Find help translating genealogical documents with the Genealogy Translation Facebook group.
  5. Explore the FamilyTreeCircles site for help with crowd-sourcing your family history.
  6. To learn about getting professional help for your genealogy research, choose Hire a researcher from the Research menu in MyHeritage.
  7. AI Chat: Learn about effective questions to ask artificial intelligence (AI) chat agents.

    FTA—How to Get Useful Answers to Your Genealogy Questions - 2023
Exercises



C(Optional) Explore the resources at a FamilySearch center.


  1. Visit a local FamilySearch Center and talk with a volunteer. These services are free to all. To find a list of nearby FamilySearch Centers, click here. To find a FamilySearch Center anywhere in the world, click here.
  2. Use the free Premium website offerings at a FamilySearch center. These include full access to Ancestry, Findmypast.com, MyHeritage.com and others. See the full list of premium sites available at each FamilySearch Center.