Project 2 Goals:  1: Gather Your Records   2: Gather Records from Others   3: Interview Relatives   4: Browse Memories   5: Prepare Uploads   6: Add and Tag Photos   7: Add Documents   8: Add Stories   9: Write a Life Sketch   10: Add Audio Files   11: Use the Gallery   12: App Gallery      QUIZ SEARCH

Project 2:

Gather and share documents
and photos of ancestors.

  Tracker:   Online  or  Word      |  Translated Videos

Goal 1: Gather and safeguard your own important personal records. Vault

Preserving your own personal records gets you off to a good start and helps you protect your valuable information.


A Gather your own important records.

  1. Locate and safely store your birth certificate, religious records, marriage certificate, legal documents, etc.
  2. If you are missing any important records, arrange to get replacements of them.

Instructor Tips

B Gather photos and documents you have of your ancestors.

  1. Look at home to see what kinds of family history records are already available.
    BYU—Looking at Home—25:00
  2. Record what you know from records and sources easily available.
    BYU—Creating a Family Archive (19:00)
    | FS—Record What You Know (3:36)
  3. Watch the video segment (1:25-3:30) for ideas on gathering records.
    BYU—How to Get Started—26:37
  4. Learn how to find the treasures in family records that are in your possession.
    BYU—Inherited Records? Now What? —43:08
  5. Learn more about family records and how you can use them. Examples include journals, diaries, letters, photographs, and family bibles.
    BYU—Family Records—24:23

    FS—U.S. Bible Records

Instructor Tips

C Make scans or paper copies of each document to serve as backups.

  1. If you don't have access to a scanner, visit a library or family history center to use one, or use a digital camera to make digital copies. For tips on scanning, see Goal 5.
  2. Back up digital copies to external devices (thumb drive, etc.) or to the Internet.
  3. Read these tips on backing up your smartphone photos.
    AC—Backing Up Smartphone Photos

D Protect and preserve your original documents and backups.

  1. Store original documents and backups in separate, secure locations.
  2. Choose a safe, dry place for physical copies.
  3. Explore the CollectionCareTips site for ideas on preserving important photos and documents.
  4. Learn about digital preservation of your family history records.
    Preserving Your Family History Records Digitally
  5. Learn about backing up your files on genealogy websites.
    Why You Should Download Your Files From Ancestry and Every Other Website
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  7. For more ideas on preserving documents and photos, read these articles.
    Preserving Your Photographs
    | GC—Protecting Family Memories from Time

E (Optional) Restore damaged photographs when possible.

  1. Learn about restoring photographs in this article.
    GC—Restoring Damaged Photographs
  2. Here are some tips on making bad family photos better.
    AC—5 Easy Ways to Fix Bad Family Photos
  3. Get help restoring or dating your photographs from members of the RootsChat forum.

Goal 2: Gather photos and documents of ancestors from others, and organize them.

This helps you learn about your ancestors' lives in a personal way.


A Contact living relatives or others who might have photos or documents for you to add.

In some cases, these people may have already added photos and documents to Memories.

  1. Watch the video from 2:30-3:30 for tips on getting started.
    BYU—How to Get Started—Introduction (2:30-3:30)
  2. Click each interesting photo or document in Memories, and then click the Contributed by link. That will show the email address of the contributor (if available).
  3. Compile a contact list from contributors discovered in the previous step.
  4. Read the article for ideas on reaching out to others for photos and documents, and then make the contacts.
    LDS—Net Results
  5. Offer to send physical copies of photos or documents to relatives if they would like them.

Instructor Tips

B Add any physical photos and documents from others to your collection, and catalog them.

  1. Organize photos and documents you receive into your collection. Store physical copies in a safe place, and store digital files on your computer and in a backup location.
  2. In a separate document, add descriptions for each item (catalog them).
  3. Make notes of missing information and questions you have about any items.
  4. Here are some additional ideas on gathering memories.
    FS—Family Records—24:23

    LDS—Almost Buried Treasure
  5. Learn about other sources for finding family photographs.
    Unusual Sources for Finding Old Family Photos
  6. Learn how to add labels to your photographs.
    AC—4 Easy Ways to Label Family Photos

C Use Find-A-Record to see which ancestors are missing portrait photos in Family Tree.

  1. See Project 1, Goal 9 for instructions on using Find-A-Record.
  2. In the "Who Do You Want to Find" menu, select Cousins, or Ancestors, or Ancestors and Descendants.
  3. To generate a list of ancestors, select Sources, Person, and Cleanup.
  4. In the Research Opportunities list, note the recent ancestors who are missing portrait photos.
  5. Contact relatives to try to find photos for those that are missing. You can upload these to FamilySearch later, as explained in Goal 6.

Goal 3: Interview living relatives about their memories and life stories. Vault

Capturing family history recollections from living relatives ensures that their legacy can be shared before they pass on.


A Prepare for successful interviews.

  1. Make a list of living people whose stories need to be captured. These people may also be good sources for photos and documents.
  2. Prepare a list of questions in advance that will help each guest express family history experiences.
    Oral History Interviews, Topics, and Questions
    | Step-by-Step Guide to Oral History
  3. Here are 50 questions to ask your relatives in a family history interview.
    AB—50 Interview Questions to Ask
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  5. Ensure the questions are respectful and handle any delicate situations carefully.
    BYU—How to Introduction—5:05-6:40
  6. For tips on successfully capturing stories, read these articles.
    FS—Capture Grandma's Story |
    LDS—That Happened to You?"

Instructor Tips

B Hold and record the interview.

  1. Use tips from these videos to help you conduct interviews with relatives.
    AC—Interviewing Family Members—28:13
    | LDS—I Want to Interview a Living Relative—3:00
  2. Learn about reaching out to family members for genealogy information.
    FS—Learn from Family Members—4:14
  3. Learn about the two sides of interviewing, including steps to follow before, during, and after the interview.
    FS: The 2 Sides of Interviewing
  4. 2017-12-28

C Upload the audio or written interview document to Memories.

  1. Decide which information should remain private (as in a family journal) and which can be uploaded to FamilySearch.
  2. Create descriptive notes for each interview document you created. These will be used in the upload process.
  3. Use the upload process described in Goal 5 for documents, and Goal 9 for audio. If you have handwritten notes, digitize them first.

Goal 4: Browse FamilySearch Memories to see photos and documents for your ancestors.

Seeing what has already been added to FamilySearch Memories will help avoid duplication and may give you ideas for the kinds of images you'll want to add. For an overview, watch this video. FS—Preserving Memories


A View Memories for an ancestor.

  1. Find an ancestor's Summary card that has a positive value in the Memories link, and click Memories. You will see any photos, documents, stories, or audio files that have been posted for the ancestor.
  2. For help, see page 1 of this document.
    FS—Quick Start for Memories
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  4. To see the full-size version of a photo, click on it.
  5. To zoom in on the photo, click Zoom (near the upper-left corner). To return to the original viewing size, click the X.
  6. If you added the photo, you can click Actions to do any of the following: rotate the photo left or right; download the photo; add to an album; change the file category from photo to document; move to your archive; or delete the photo. If someone else added the photo, the Actions is limited to downloading a photo, adding it to an album, or showing albums with the photo.
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  8. To archive a photo you added, click Actions and select Move to Archive. To restore the photo to Memories, click Actions and select Move to Memories.
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  10. To delete a photo you added, click Actions and select Delete. Then click Delete from FamilySearch or Move to My Archive.
  11. To view other photos for the person, without having to return to the person's Memories page, at the edges of the screen click the Previous or Next buttons .
  12. To see memories in Landscape view, Portrait view, or Descendancy View, a) Click an ancestor's name who has a photo showing next to it; and b) In the Summary card, click Memories.
    Note : Be sure that Portraits have been enabled in the Options menu (see Project 1, Choice D, step 4).
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  14. To change an ancestor's preferred photo in Memories, read this article for instructions
    FS—Changing the Preferred Photo

B Use the People view in Memories to see collections of photos.

  1. At the top of the main FamilySearch window, in the Memories menu, choose People. An identifying photo is shown for each ancestor who has a photo in Memories.
  2. If you want to limit the number of ancestors on the page, click the Show menu and select a different category (Close Relatives, Added by Me, or Not Attached to Family Tree). To see descriptions for each category, hover over the Info button at the top.
  3. To sort the Memories, choose a category from the Sort by menu.
  4. To search for certain Memories, click the magnifying glass. In the Filter field, type the name you want to search for. To return to the full view, at the right of the Filter field click the X.
  5. To see how you are related to a particular ancestor, at the bottom of a Person square click View My Relationship. A vertical pedigree appears, showing the ancestral connection between you and the person.
  6. To show the photos in the Person page, click a person's photo.
  7. To add a person to your Watch list, click the star by his or her name.

C Use the Find feature in Memories to see collections of photos.

  1. In the Memories menu (top of the main FamilySearch window), choose Find.
  2. Select All, Photos, Stories, or Documents.
  3. Type the name of the item you want to search for, and then click Find. Your search term ("Jones", or "Vienna", or "1850" etc.) will return a list of all FamilySearch Memories items (not just the ones you've added) that have the item in the title or in the contents.
  4. Click an item from the returned list to see its contents.

Goal 5: Prepare photos and documents to be uploaded to FamilySearch Memories. Vault

Getting the right photos that are in the right format will save you time and get better results.


A Determine which photos and documents are good candidates to upload, and which are not.

  1. Read the guidelines on FamilySearch Memories for the kinds of items that can be uploaded (to avoid item rejection). Guidelines are found here.
  2. Exclude any photos that do not meet the Memories guidelines.
  3. Learn about adding memories for a living person.
    FS—Adding Memories for Living Persons
      |   DE   ES   FR   IT   PT   JA  
  4. As you see fit, exclude photos that are duplicates or near-duplicates, that are not well-taken or are damaged, etc.

B Scan any physical photos or documents that you want to upload, or take photos of documents with a digital device.

  1. Add descriptions for each item.(Scanning is preferable for quality; if you don't have a scanner or need help, you can visit a family history center for assistance.)
  2. Learn about creating and editing digital photos.
    AB—Creating and Editing Digital Photos
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  4. Learn the basics of scanning for genealogists.
    BYU—Scanning Basics—63:12
  5. Improve your digital photography skills.
    BYU—Digital Photography for Genealogists—57:39
    | FS—Digital Photography for Genealogists—32:06

C (Optional) If necessary, crop or enhance photos or documents after scanning them.

  1. Use FreeOnlinePhotoEditor to enhance digital pictures in your browser.
  2. Try other resources for photo editing.

Goal 6: Add and tag photos in FamilySearch Memories.

Adding photos to Memories makes them available to others, and tagging photos helps to identify photos by their content. Note: Photos can also be uploaded and tagged in the Gallery; see Goal 11 for details.


A Upload your digital photos to Memories.

Note: Before uploading photos, make sure the content fits the approved guidelines found in this article.
FS—Rules for Images and Stories

  1. In Family Tree, click the name of the ancestor who will have a photo added.
  2. In the Summary card, click Memories.
  3. In the Photos section of the Memories page, click Upload Photo.
  4. Navigate to the photo file you want to upload, and then click Open. The photo will appear in the Gallery for your ancestor, with an "Uploading" banner, which will change to a "Screening" banner.
  5. While the photo is being uploaded or screened, click the red exclamation mark to open the photo.
  6. To add a title for the photo, click Add Title (above the photo to the left), type the text, and then click Save.
  7. To add a description for the photo, type the text in the Description box and click Add Description. Additional options are explained in Choice B below.
  8. Here is additional information on adding photos to your Family Tree:
    FS—Uploading Photos or Documents
    | FS—Uploading Statuses and Errors
  9. You can also upload photos to Memories from connected accounts—such as Instagram, Facebook, and Google—by using the social media buttons at the bottom of the upload page. For details, read these articles.
    FS—Importing Google Photos
    | Google Photos to FamilySearch Memories

B Tag the persons in each photo to identify who they are.

  1. If your photo is already open in Memories, skip to the next step; otherwise, go to the Person page for an ancestor, click the Memories tab, and then the Photos link. Then click the photo to open it. Note that untagged photos have exclamation points to remind you about tagging.
  2. Click on a person's face in the photo you want to tag.
  3. Drag and size the picture frame that appears until it surrounds the head area in the photo.
  4. In the "Who is in this memory?" field, type the person's name and then select it from the list that appears (or select "Add New" if none of the names is a match). Now when you move the mouse over that person in the photo in Memories, the Tag appears with the person's name.
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  6. For an overview of tagging photos, read this article.
    RIV—Adding Photos to Family Tree (p.2-4)

C Modify or delete tags as needed.

  1. Open a photo in Memories that has one or more tags.
  2. In People box, click the down arrow for ancestor whose tag will be modified.
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  4. Click Edit Tag.
  5. To resize the tag area in the photo, move the tag anchors over the photo and click Save. Note : The tag cannot be edited if the person is not attached to Family Tree.
  6. To remove the tag, click Delete Tag (and "Delete Tag" again).
  7. To show all items that are tagged with this person's name, click "Show All Memories Tagged with This Name".
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Instructor Tips

D Add information about photos.

    Note : If you added the photo, you can edit the Event Place, Event Date, and description, as well as adding Stories. If someone else added the photo, you cannot edit the event place, date, or description.

  1. To add an event date, a) click Add; b) Type the date; c) Select the date from the Standardized Event Date field; and d) Click Save.
  2. To add an event place, a) click Add; b) Type the name of the place; c) Select the place from the Standardized Event Place field; and d) Click Save.
  3. To add a description, a) click Edit; b) Type the description; and c) Click Save.
  4. To add a story about the photo, click Add. Then a) add a title, b) write the story, and c) click Save.
  5. To see details about the contributor, click the "Contributed By" link.
  6. To add a comment about the photo, type the comment (below the photo) and click Add Comment. The comment appears in a list at the bottom. If you added this photo, you can click Delete (and Delete again) to remove the comment.
  7. To add this photo to your favorites list in the Gallery (Goal 11), click the heart icon above the photo. To share by social media, click the corresponding social media icon.

Goal 7: Add documents to Memories.

Documents that mention or were written by your ancestor can be valuable sources of information for others. Note : Documents can also be uploaded and tagged in the Gallery; see Goal 11 for details.


A Find and upload documents to Memories in FamilySearch.

  1. If the document is in digital form, you are ready to upload; if the document is physical, you need to scan it first to convert to digital. (If you don't have a scanner or need help, ask a friend or visit a family history center.)
  2. On a Person page, click the Memories tab.
  3. In the Documents area, click Upload Document.
  4. Navigate to the document to be uploaded and click Open.
  5. An "Uploading" banner appears, then a "Screening" message appears over the document, meaning that FamilySearch is checking guidelines. When the document is approved, it is added to the ancestor's documents in Memories.

Instructor Tips

B Add people who are mentioned in the document.

  1. Click the document to open it.
  2. In the "Who is in this document" field, type the name of the person mentioned in the document and then select that person's name in the list below.
  3. You can also add a description and details, tag with an event, etc. See Goal 6 for details.

Goal 8: Add stories to Memories. Vault

Stories can be a powerful way to connect you and others to your ancestors. Note: Stories can also be uploaded and tagged in the Gallery; see Goal 11 for details.


A Search for stories that have been uploaded to Memories for your ancestors.

  1. Go to the All the Stories site.
  2. On the website, click Login, and then click Sign In at the FamilySearch prompt.
  3. Click Accept to share information with All the Stories.
  4. Click Let's go to download up to 9 generations of stories for your ancestors in FamilySearch.
  5. In the main part of the screen, hover over an ancestor circle to see how many stories are included on FamilySearch. Gray circle=no stories; light blue=1 or 2 stories; dark blue=3 or more stories.
  6. Click an ancestor circle to display vital information about the ancestor.
  7. In the left panel, click a story title to open it in the center panel. (The approximate time for telling the story aloud is indicated next to the story title and author in the left panel).
  8. In the right panel, a chart shows the relationship between you and the main person in the story. To see that person in FamilySearch, click the "View on FamilySearch" link.
  9. To mark a story as a favorite, click the star (top menu bar).
  10. To archive a story so it does not appear in the list, click Archive. It will appear at the bottom of the list of the left panel, under the Archive heading.
  11. To search for a story, type the name of the main person in the Search bar (upper left).

B Find stories you can upload to Memories.

  1. Locate stories of interest in your personal collections, including letters, family books, and personal memories. Note : Be aware of copyright issues if you are using a published source for a story. FS—Gathering Family Stories—25:00
  2. Reach out to family for stories they might have about your ancestors, using ideas from these documents.
    LDS—Starting from Scratch
    | FS—4 Family Stories You Must Save for Your Children
  3. Examine information in family records to uncover interesting stories to tell. These videos have tips for finding stories that are "hiding" in genealogy records.
    FS—Turning Genealogy into Family History, Part 1—26:15
    | FS—Turning Genealogy into Family History, Part 2—26:19

Instructor Tips

C Create life stories for ancestors.

  1. When possible, add interesting historical details to flesh out an ancestor's life story.
    LDS—Preserving Family Stories
  2. Watch this BYU Webinar for ideas on creating stories about your ancestors.
    BYU—How to Write a Compelling Story about Your Ancestor—29:40
  3. Study these tips for writing family stories.
    18 Writing Tips for 2018
  4. 2018-020-15
  5. Learn how to use index cards to plot a family history story.
    How to Use Index Cards to Plot a Family History Story
  6. If appropriate, collaborate with a family member or relative who can help with the details or the writing of the story.
  7. For more ideas on how to write effective family histories and stories, visit the Family History Writing Studio site.

D Upload stories to Memories.

Note: Before uploading stories, make sure the content fits the approved guidelines found in this article.
FS—Rules for Images and Stories

  1. In the Memories page for your ancestor, click the Stories link.
  2. Click the Create Story button.
  3. If this is a brief story, title it and type it in the Story window.
  4. If it's a longer story, write it in a word processor and copy and paste it into the Story window. Important : If you type for over 60 minutes in the Story window, it will close, and your changes will be lost.
  5. If you want to add a new photo to the story, click Upload Photo and follow the prompts. To add an existing photo from the Gallery, click Select from Gallery and follow the prompts.
  6. Click Save to upload the story.
  7. For a review of adding stories, read this article.
    RIV—Adding Stories to Family Tree

Goal 9: Write a life sketch.

Life sketches provide a good overview of an ancestor's life. They are not meant to be long and detailed; you can use the Stories and Documents features to capture that kind of information.


A Write a personal sketch for yourself.

  1. Write the sketch in a word processor.
  2. In your Person page, scroll down to Life Sketch and click Open.
  3. Click +Add.
  4. Copy and paste your sketch into the Life Sketch area, and then click Save.
  5. For ideas on writing your own life sketch, read these articles.
    FTM—Writing Your Life Story
    | FTM—Respecting Privacy in Family History Storytelling
  6. Read these articles for tips on recalling memories from your life.
    FTM—4 Ways to Jog Your Memories
    | FTM—3 Tips for Preserving Childhood Memories

B Write a personal sketch for an ancestor.

  1. Write the sketch in a word processor, and then copy and paste it into the Life Sketch area (beginning of the ancestor's Person page); or type it directly into the Life Sketch area.
  2. For ideas on writing a life sketch for an ancestor, read these documents.
    LDS—Me, a Biographer?
    | Filling Your Family History Details

Goal 10: Gather audio files and add them to Memories.

Audio recordings of recent ancestors speaking can be priceless additions to your family history. Note : You can also record audio in an interview with a relative and upload it later. See Goal 4 for details about interviewing living relatives. Also, audio files can be uploaded and tagged in the Gallery; see Goal 11 for details.


A Find one or more audio files that you want to upload to Memories.

  1. Locate existing audio files of interest in your personal collection, (.MP3 or .M4A format, up to 15MB each). If you have cassette tapes with recordings you want to upload, see Goal C below.
  2. Reach out to family for audio files they might have about your ancestors.
  3. You can also use audio transcriptions you have made for interviews with relatives (see Goal 3).

B Upload the audio files to Memories.

  1. In the Person page, scroll down to the Audio section in Memories and click Upload Audio.
  2. Navigate to the audio file, and then click Open. The file appears in the Audio section.
  3. If you want to test the sound, click the Play button for the file.
  4. Scroll down to the audio section and find the file you added.
  5. Click Details to open the details page and play the audio file.
  6. To edit the title for the audio file (other than the existing file name), click the Edit Title link above the file name, type the text, and click Save.
  7. To add a description for the audio, type the text in the Description box, and then click Add Description.
  8. Type a name in the "Who is in this audio?" field.
  9. To associate this audio with an event, a) Click the Event icon, b) Click Edit, c) Fill in the date and place, and d) Click Save.
  10. For tips on adding audio, refer to the article.
    FS—Adding Audio in Memories
      |     ES     FR     PT  
  11. To delete an audio file, click the Delete icon, and then click Delete from FamilySearch.

C (Optional) Convert cassette tape recordings to digital so they can be uploaded.

  1. Download a sound converter program onto your computer, such as Audacity for PC or Macs.
  2. Follow the instructions in the software or online to connect your tape deck to your computer and record the signal from the tape to an audio file on your computer.
  3. Follow the steps in Choice B to upload your audio files to FamilySearch Memories.

D (Optional) Get help with converting recordings.

  1. Go to one of the larger family history centers, such as the Salt Lake, Riverton, or Sandy Granite centers, and have them help you convert cassettes to digital files.
  2. For recording types not available at a family history center, use the services at a professional audio or camera store.

Goal 11: Use the Gallery feature in Memories.

Using the Gallery is an efficient way to organize and manage your photos, documents, etc.


A Add and find items in the Gallery.

  1. In the Memories menu at the top of the FamilySearch screen, choose Gallery to show items.
  2. To add an item to the Gallery, drag it into the main Gallery window; or, click the green Plus button in the window to open a file upload dialog.

  3. You can also add photos from Instagram and Facebook by clicking on the Instagram or Facebook buttons. If one or more people in a photo is living, the photo will be added only to your private page for Memories.

  4. If you want to choose only a certain type of item to display, click the Photos, Stories, Documents, or Audio icon.
  5. To sort the Memories, make a selection from the Arrange menu.
  6. To use a list view for the Memories, click the List View icon (next to the Search magnifying glass). You can hover over a photo thumbnail if you want to see a larger view of it.
  7. To search for certain Memories, click the magnifying glass and type the name you want to search for in the Filter field. To return to the full view, at the right of the Filter field click the X.

B Select an action for one or more items in the Gallery.

  1. Click the check mark for one or more items in the Gallery. (Hover just to the left of an item in the list.) The Actions ribbon then appears near the top of the Memories window.
  2. Click Actions, or right-click a selected item, to display the Actions menu. Note : If you have multiple items selected, or if you have selected a document, story, or audio file, the Actions menu choices are limited.
  3. For a photo, choose an Action: Open in New Window, Rotate Left (rotates a photo 90 degrees to the left), Rotate Right (rotates a photo 90 degrees to the right), Download (copies the item to your local device), Add to Album, Change to Photo or Document (converts a photo to a document or vice versa), Move to My Archive, or Delete. For a document, you may choose Download, Add to Album, Move to My Archive, or Delete.

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  5. To add a comment to an item, click the item, click the Add a comment box, type the comment, and click Add Comment. A conversation icon appears in the Gallery on each item that has a comment.
  6. To add an event date for an item, click Add Event Date, type the date, and click Save. You can use the standardized version of the date shown in the link.
  7. To add an event place for an item, click Add Event Place, type the name of the place, and click Save. You can use the standardized version of the place shown in the link.
  8. To archive a Memory, drag the item from the list to My Archive in the left pane. This prevents the item from being viewed in Memories screens but keeps it available here to be reinstated when you choose.

C Create a new album.

  1. In the left pane, under Albums, click New Album. An album can contain any type of Memory.
  2. Type the name of the album and click Save.

D Add Memories to existing Albums.

  1. In the Gallery, drag a Memory item into the desired Album folder in the left pane.
  2. To add multiple items to an Album, select each item first, and then drag all selected items into the Album folder.

E (Optional) Edit or delete an Album.

  1. Click the Album name in the left pane.
  2. To change the Album title, click Edit Title, type the name, and click Save.
  3. To change the Album description, click Add Description (or Edit Description), type the name, and click Save.
  4. To delete an Album, click the Delete Album link, and then click Delete Album.
  5. To share an Album with others, click the Share Album link. You can then copy the link into an email or social media message.

Goal 12: (Optional) Use apps from the FamilySearch App Gallery to preserve your family history memories.

Apps and websites can help you gather, preserve, and share your family memories.


A Follow the links below to explore apps and websites in the FamilySearch App Gallery.

B Download and use the mobile app for FamilySearch Memories.

  1. Learn about the FamilySearch Tree mobile app in this blog post.
    FS—How to Use FamilySearch's Mobile Apps
  2. To download the app for iOS or Android, visit this page.
  3. To learn more about FamilySearch mobile apps, watch this video.
    FS—FamilySearch on the Go!